Customer Services Co-ordinator

Construction, Customer, Manufacturing, Project Management
Holywell
February 11, 2025
Full Time
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Job Description

Customer Services Co-ordinator

Permanent

Location – Kings Court, County Cavan

Salary – € 32,000 –  € 37,000 Per Annum (Euros) Negotiable Depending on Experience

A brilliant opportunity has arisen for one of our clients, a global leader in high-performance insulation and building envelope solutions. Due to expansion they are now looking for a Customer Service Coordinator to join a dynamic and growing team based in Kings Court, Ireland. This role is in a busy department, supporting Customer Service Coordinators, Detailers, and Transport teams. You will play a key role in processing customer orders, ensuring accurate data entry, and managing orders from receipt to delivery. The role also involves liaising with various stakeholders, including Roofing / Cladding c, contractors, Architects, and building contractors, to ensure seamless coordination of orders and logistics.

Responsibility & Duties

  • Provide full knowledge of product ranges to meet customer needs
  • Process customer orders with extreme accuracy on the SAP system
  • Ensure order specifications align with compliance regulations
  • Review product detailing guides and arrange cutting details in sequence for manufacturing and transport
  • Verify customer orders from other detailers before scheduling
  • Support Customer Service Coordinators with additional departmental tasks as needed
  • Ensure timely and accurate order detailing and release to production
  • Manage customer orders from receipt through to delivery, ensuring material and production capacity availability
  • Communicate and prioritize orders from the sister manufacturing plant
  • Ensure compliance with ISO 9001, 14001, 45001 & 50001 accreditations, CE marking

Experience & Qualification

  • Experience in a customer service or order processing role
  • Strong attention to detail and ability to meet deadlines in a fast-paced environment
  • Proficiency in SAP (preferred but not essential)
  • Ability to liaise with various stakeholders, including contractors and architects
  • Strong negotiation and problem-solving skills, Excellent communication skills
  • Experience in a manufacturing, engineering or construction products environment bonus

Should this be of interest to you please get in contact and send your most up-to-date CV to the email address below, call or send me a message on LinkedIn to discuss in more detail.

pritesh @ t-talent. co. uk

0739  343  5248

Linkedin-  priteshtailordesign

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